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Tel:

+86- 574 - 88030226

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Email:

 VIP1@shinyyoustationery.com

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Responsive Project Support

Frequently Asked Questions (FAQ)

Do you accept small quantity custom orders?

Yes, we support low MOQ (Minimum Order Quantity) customization. The specific MOQ varies depending on the product. Please contact us for detailed pricing.

Can you customize products with our own design or logo?

Absolutely. We offer both OEM and ODM services. Simply provide your design files or sketches, and we’ll take care of sampling and mass production.

What is your typical lead time?
Sample and production lead times depend on the product, materials, tooling, quantity and approval process. We confirm the project schedule in the quotation, with transit time planned separately for your destination and launch date.
Do you provide samples? Are they free?
Existing samples and custom development samples can be arranged for evaluation. Sample costs, freight, timing and any credit against a subsequent order will be confirmed in the quotation.
Are your products eco-friendly or certified?

We review product testing and documentation against the intended use, age group, destination market and retailer requirements. The applicable standards and available reports are confirmed for the selected product and materials before an order is finalized. Recycled materials, FSC-certified sourcing and other material alternatives can be explored for suitable products. Material specifications, supporting documents and any environmental claims are confirmed for the selected item and packaging.

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